Delivery - £4.99

We strive to ensure your order arrives as quickly and safely as possible. Please read the following details regarding our delivery process:

• Processing Time: All orders are processed within 3-5 business days. Please allow extra time for orders placed during peak seasons or holidays.
• Shipping Methods & Costs: Orders will be sent via Royal Mail 2nd Class Recorded. If you require express delivery, please contact us prior to placing your order.
• Delivery Time: Estimated delivery times vary depending on your location and the shipping method chosen. You will receive tracking information once your order has been dispatched.
• International Orders: At this time, we are unable to process or ship orders outside of United Kingdom. We apologise for any inconvenience this may cause and appreciate your understanding.

Please ensure your delivery address is correct before completing your purchase, as we are unable to change it once your order has been dispatched.

If you have any questions or concerns about delivery, don’t hesitate to contact our customer service team. We're here to help!

Collection - Daliburgh, Isle of South Uist.

• If you prefer, you can opt for collection-only at checkout. Simply choose the ‘Collection’ option, and we’ll notify you when your order is ready to pick up at our location.
• You are able to collect your orders from Daliburgh, Isle of South Uist
• Orders will be ready to collect in 5 working days.

Returns

At Crafty Macs, we strive to provide the best shopping experience with high-quality products. Please note that we do not accept returns on any items once an order has been placed. We encourage you to carefully review your order before completing the purchase to ensure it is exactly what you want.

If your item arrives damaged or defective, please contact our customer service team within 7 days of receipt, and we will work with you to resolve the issue promptly.

Many of the products we offer are handmade with care. As each item is crafted individually, slight variations in colour, texture, size, or finish may occur. These unique differences are part of what makes handmade items so special and one-of-a-kind.

While we take great care to ensure consistency and quality, we want you to know that every piece you receive may have its own distinctive characteristics, adding to its charm and authenticity.

Thank you for appreciating the beauty of handcrafted goods!